F A S T

Act in a way that keeps your self-respect intact — especially when it’s hard.

F Be fair

Be fair to yourself and to the other person — in your opinions, and in how you treat them.

A No apologies

Don’t over-apologize — not for asking, for having an opinion, or for disagreeing. Apologize only when you’re genuinely in the wrong.

S Stick to your values

Be clear on what you believe is the right way to think and act, and don’t sell it out to please someone.

T Be truthful

Don’t lie, act helpless when you’re not, or exaggerate — and skip the made-up excuses.

Begin

Watch: the FAST skill